Privacy.
find.london collects nothing about you unless you ask it to. There is no analytics, no advertising and no tracking pixel of any kind. Everything the site does — browsing, filtering, saving places — happens on your device, and what it keeps there is listed below.
There is one exception, and it is entirely your choice: you can make an account, and then your saved places are kept on a server so they survive a cleared browser and follow you to another device. Nothing is held back from anyone who does not. That is the only part of this site that puts anything of yours anywhere else, and it has a section of its own further down.
Nobody is paid to appear on this site and no listing is sponsored.
Your location
If you tap “Near me”, your browser asks your permission and then gives the page your coordinates. They are used in the page, on your device, to sort places by how far away they are. They are never sent to us or to anyone else, and they never appear in a web address, so they cannot end up in your history or in a link you share.
They are held in your browser's session storage for this tab so that moving from one section to another keeps your place — having told the site where you are while looking for coffee, you should not have to tell it again when you switch to wine. Closing the tab discards them, and tapping the location control again while it is lit clears them straight away. You can refuse the whole thing, and the site offers a list of neighbourhoods to choose from instead.
While you are zoomed in close enough to be walking, the page keeps reading your position so the dot follows you and the walking times stay honest, and reads the compass so the pin can show which way you are facing. Both stop the moment you zoom back out, leave the page, or clear the location, because neither is any use at the scale of a whole city and holding them open would cost you battery for nothing. If you picked a neighbourhood from the list instead of sharing a location, nothing is followed at all: that is a starting point you told us, not a position we are reading.
What the site stores on your device
The app keeps a copy of its own pages, its listings and — if you ask it to — a region of the map, so that it works without a signal. That is the site's own content, not information about you.
Alongside it, a few preferences: whether you chose light, dark or automatic appearance, whether you told us you live in London, elsewhere in the UK or outside it, how often you said you were in London and what brings you, and which sections of the menu you left open. Each is a word or two and none of them identifies anybody; they are kept so the site does not forget your answers between visits. If you sign in, your email address is kept here too, so the page can tell you which account you are on without asking the server every time you open it.
The answers to that first question are also sent to us, which is the one thing on this page that leaves your device whether or not you have an account. We ask because we want to know who the site is for, and there is no way to learn that from a device that keeps its answer to itself. What we receive is the answers themselves, the time, and a random number your browser invented for this purpose alone, which lets us tell one reader from two without knowing who either is. We also record which country the request came from, because Cloudflare tells our server that much about every request and it is the one fact about a visitor worth knowing that the question does not ask. For the moment we also keep the network address the answer was sent from. That is a temporary measure while we test this ourselves, so that our own answers can be told apart from a reader's; it is the only place on this site where an address is kept rather than scrambled, and it will be removed when the testing is done. If you are signed in, the answer is filed under your account, like your saves. Pressing Dismiss sends the fact that you dismissed it, and nothing else.
And the saves you make on listings, if you use them: whether you want to go somewhere, have been, loved it, or would rather not be shown it again. That is a list of names with a word against each, and it is the most personal thing this site holds.
And your answers in Swipe Mode, if you use it: each question in the words you saw it, with Yes, No or Skip against it. They are what the site will one day use to suggest places to you, and they are held exactly as your saves are - here, and under your account if you have one - and can be changed or cleared one at a time on the Account page.
Without an account it is held here and nowhere else. Clearing your browser's data for find.london removes all of it, saves included, and there is no copy anywhere for us to give back. It is also particular to this browser on this device: saves made on a phone will not appear on a laptop. You can take a copy at any time — there is an export at the foot of Saved that writes the lot to a file.
If you make an account
You do not have to. Everything on this site works signed out, nothing is held back for account holders, and if you never sign in then nothing in this section applies to you — your browser will not so much as ask our server whether you have one.
An account exists for one reason: so your saves and your Swipe Mode answers survive a cleared browser and follow you to another device. If you make one, this is what changes.
- Signing in goes through Auth0, who handle the email address and password so that we never see the password. They tell us two things about you: an identifier of their own, and your email address. Their privacy policy is at auth0.com/privacy.
- We store that email, that identifier, and your saves — the same list of names and words that was on your device, now also in a database run by Cloudflare. Your device keeps its own copy and goes on working without a signal; the two are reconciled when you open the site.
- And four of the preferences. Whether you are a Londoner or a visitor, whether you think in miles or kilometres, whether places you have marked Done or Loved are hidden, and which app opens directions, are facts about you rather than about a device, so they follow the account. Your choice of light or dark, and whether a device holds a copy of the map, do not — those belong to the device you made them on.
- A cookie keeps you signed in. It holds a random number that means nothing except to our own server, the page itself cannot read it, and it is not used to follow you anywhere. Signing out deletes the record of it, not just the cookie.
- Signing out clears the device. Your saves are on the server by then, so nothing is lost and signing back in brings them back — but a browser you have signed out of keeps none of your list. This matters most on somebody else's phone. If the site cannot reach the server at that moment it signs you out and leaves the copy alone, rather than deleting something it cannot prove was saved.
There is no analytics, no profiling and no advertising in any of this, and your saves are not shared with anyone. We may eventually use them to suggest places you might like — that is the point of collecting them — and if that ever means anything more than reading your own list back to you, this page will say so before it happens.
Deleting an account. Email privacy@find.london and we will remove the account and every save and answer attached to it. A copy stays on whatever devices you used it on, which is yours to clear.
Other people's servers
Two things are fetched from elsewhere as you use the site, and those servers will see your IP address, as any web server does:
- Map tiles come from OpenFreeMap, using OpenStreetMap data. Their privacy policy is at openfreemap.org.
- Hosting. The site is served by Cloudflare Pages, which keeps standard server logs.
Links out to a venue's own website, its Instagram, or Google Maps are ordinary links: once you follow one, you are on their site under their terms.
If you write to us
Data submitted through the contact form, and through the feedback box at the foot of this page, is kept: the suggestion, the correction or the remark, your name and email address where you gave them, the page you sent it from, and the time it was sent. The feedback box asks for no name and no address, so unless you are signed in there is nothing on it that says who you are. If you are signed in, the message is linked to your account so a reply can be matched to it. Alongside it we keep a scrambled form of your network address, only so that one address cannot send hundreds of messages at once; it cannot be turned back into the address. A note that a message has arrived, with its first line, is emailed to us so that it is read promptly. Messages are read by a person, acted on or not, and kept as a record of what was suggested. Your email is used to reply and for nothing else: no list, no newsletter.
If you attach photographs, they are stored as you sent them, at full size, in a private bucket that nothing on the site serves from. A camera usually writes where and when a picture was taken into the file; we keep that with the original and may use it to place the venue, and it is removed from any copy that is published. A photograph is published only if you ticked the box saying it may be, and then with the credit you asked for or none.
Data controller
Data controller: Bankside Digital Limited
Registered office: 20-22 Wenlock Road, London, England, N1 7GU, United Kingdom
Contact: legal@find.london
Getting in touch
Please submit our contact form or email legal@find.london.
Last updated 12 September 2026.